<h1>Hi there. How can we help you?</h1>

Hi there. How can we help you?

You can email and call us. We are there for you 24/7, every day

Frequently asked questions

When will my order be delivered?

We ship worldwide. Your order will be carefully packed and dispatched within 1–3 business days after purchase. Once shipped, delivery typically takes 8-15 business days internationally, depending on your location and local courier services.

You will receive an email confirmation with tracking details once your order has been shipped, so you can easily monitor your delivery status.

Can I Return my product?

Yes. You may request a return within 7 days of receiving your product, provided the item is unused, unworn, in its original condition, and includes the original packaging. Proof of purchase or your order confirmation is also required.

To initiate a return, please contact our support team at hello@astorialifestyle.com with your order number and reason for the return. If your item is damaged or defective, please include clear photos or videos to help us process your request.

Please note that items marked as final sale or clearance, products that have been used or altered, and items without original packaging or proof of purchase are not eligible for return.

What can I do if my item (or part of it) is damaged?

We carefully package all orders to ensure they arrive in good condition. If you receive a damaged, defective, or incorrect item, please contact us at hello@astorialifestyle.com within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number
  • A description of the issue
  • Clear photos or videos showing the damaged or incorrect item

Once we review your request, we will work with you to provide an appropriate solution, which may include a replacement item or a full refund at no additional cost to you.

Our goal is to ensure you receive your order in good condition and enjoy a smooth shopping experience with Astoria Lifestyle.

Send us a message!

Contact form

Login

Forgot your password?

Don't have an account yet?
Create account